Out­stan­ding tas­te and con­sis­tent qua­li­ty is what sets us apart from the rest, whe­ther we’re making 5 tar­te flam­bées or 5,000 – and you can tell with every bite. To make sure it stays that way, we employ com­pre­hen­si­ve qua­li­ty and inno­va­ti­on stan­dards that cover our pro­prie­ta­ry pro­duc­tion method as well as pack­a­ging, sto­rage and the enti­re purcha­sing pro­cess. Spea­king of purcha­sing: we sel­ect our raw mate­ri­als with care and a holi­stic view. At Gus­to Pala­ti­no, we only list cer­ti­fied sup­pli­ers that we have audi­ted our­sel­ves.

Qua­li­ty and quan­ti­ty equ­als satis­fac­tion, and that’s what counts for our cus­to­mers. Our two pro­duc­tion loca­ti­ons ope­ra­te com­ple­te­ly inde­pendent­ly of one ano­ther, allo­wing us to estab­lish and assu­re con­sis­tent deli­very relia­bi­li­ty, aided by our ful­ly-auto­ma­ted manu­fac­tu­re pro­cess that is as clo­se to hand-made as you can get. Howe­ver, the machi­nes that make this pro­ce­du­re pos­si­ble are not available on the mar­ket; that’s why we con­s­truct our own tech­no­lo­gy. To secu­re and deve­lop this know-how, we have crea­ted our own tech­no­lo­gy com­pa­ny. With excel­lent results: in Hau­en­stein, we pro­du­ce a dai­ly capa­ci­ty of up to 200,000 tar­te flam­bée bases, using equip­ment that is uni­que world­wi­de.

When it comes to pro­duc­tion, we don’t lea­ve any­thing up to chan­ce. Our pro­ces­ses are run in accordance with pre­cis­e­ly defi­ned para­me­ters: our cut­ters, for exam­p­le, cut the dough pre­cis­e­ly to spe­ci­fied shapes and sizes. For our rea­dy-made fro­zen tar­te flam­bées, we use ful­ly-auto­ma­ted cream dosing to spread our tar­te flam­bée cream as thin­ly as pos­si­ble. We also use ful­ly-auto­ma­ted pro­ces­ses in pack­a­ging, flash free­zing and sto­rage, with pre­cis­e­ly defi­ned para­me­ters that we moni­tor con­sci­en­tious­ly. Con­sis­tent qua­li­ty gua­ran­teed.

Pre­mi­um qua­li­ty from the start – that is our pro­mi­se to our cus­to­mers. That’s why we main­tain clo­se, per­so­nal cont­act to our sup­pli­ers, and exami­ne raw mate­ri­als and pro­ces­ses at their place of ori­gin, whe­ther that means on a field or in a dairy. We know all the­re is to know about our raw mate­ri­als and their cha­rac­te­ristics. Take our grain, for exam­p­le, which is ground in regio­nal mills using tra­di­tio­nal craft methods in accordance with spe­ci­fic requi­re­ments. As a result, our ingre­di­ents meet the pre­cise needs of our spe­cial manu­fac­tu­ring methods.

When purcha­sing our raw mate­ri­als, we make sure we keep our deli­very rou­tes as short as pos­si­ble. This enables us to keep in clo­se cont­act with our sup­pli­ers whilst ensu­ring fres­her foods and an imme­dia­te, posi­ti­ve impact on our envi­ron­ment. When it comes to food safe­ty, we use the Inter­na­tio­nal Food Stan­dard IFS and are audi­ted regu­lar­ly so that our com­pli­ance with this stan­dard can be cer­ti­fied. Every pro­duc­tion step is con­sci­en­tious­ly recor­ded and moni­to­red, from the mixing of the dough to the pack­a­ging of the tar­tes in a con­trol­led atmo­sphe­re. When sto­ring our pro­ducts, we take the utmost care to main­tain the coo­ling chain.

When our pro­ducts lea­ven Hau­en­stein, they often face an arduous jour­ney and need to endu­re trans­port, sto­rage and coo­ling wit­hout dama­ges or qua­li­ty los­ses. To ensu­re per­fect pro­tec­tion, we coope­ra­te with pro­fes­sio­nal manu­fac­tu­r­ers of pack­a­ging mate­ri­als. This gua­ran­tees that our pack­a­ging is air­tight and mois­tu­re-pro­of whilst ensu­ring that the bases do not stick tog­e­ther when taken out of their pack­a­ging.

We also have high stan­dards when it comes to print qua­li­ty, as we offer cus­to­mi­sed, indi­vi­du­al labels for our pack­a­ging, accor­ding to cus­to­mer spe­ci­fi­ca­ti­ons and requests. At Gus­to Pala­ti­no, our pack­a­ging logi­stics are also ful­ly-auto­ma­ted. Our fresh bases and rea­dy-made fro­zen tar­te flam­bées are packa­ged in accordance with the hig­hest hygie­ne stan­dards. In the cour­se of this, we con­sci­en­tious­ly moni­tor and check each step of the pro­cess to ensu­re our pro­ducts are deli­ver­ed to you in the best con­di­ti­on.

We have set up a report­ing pro­ce­du­re so that we can reco­g­ni­se and resol­ve pro­blems at an ear­ly stage befo­re peo­p­le or the envi­ron­ment are actual­ly har­med. If you, as a per­son direct­ly or indi­rect­ly affec­ted, reco­g­ni­se a human rights, envi­ron­men­tal or other risk or a breach of duty, plea­se report it via one of the fol­lo­wing chan­nels:

1. Email to p.wieskoetter@gusto-palatino.de
2. By let­ter (anony­mously if neces­sa­ry) to Gus­to Pala­ti­no GmbH & Co KG, Phil­ipp Wies­köt­ter, Alte Bun­des­stra­ße 19, 76846 Hau­en­stein
3. By tele­pho­ne on +49 (0) 6392–923-2785
4. Per­so­nal­ly in a con­fi­den­ti­al con­ver­sa­ti­on

Some Gus­to Pala­ti­no cus­to­mers have also set up cen­tres that you can cont­act.
Our part­ner Was­gau, for exam­p­le, can be cont­ac­ted at https://wasgau.integrityplatform.org/.